Terms and condition of sale

General information

These general terms and conditions of sale have been established by Lydiane Mattio, company name blue[c]weed (hereafter referred to as L.M. / blue[c]weed), holder of the Coup d’vent brand, and relate to the creations of the online shop on the websites www.coupdvent.com and www.coupdvent.fr. You declare that you have read and accepted these general terms and conditions of sale before validating your order. The validation of your order, therefore, implies acceptance of these general terms and conditions of sale.

Prices

For delivery in France and in a country of the European Union, the prices of the creations of the online shop are indicated in euros all taxes included, except participation in the shipping costs.
For sales outside the European Union, prices are FOB from Paris (excluding taxes and shipping costs). Customs clearance, payment of various duties or taxes are the responsibility of the customer.

Payment

The payment of your products is made by Visa, or Mastercard via the Stripe plugin.

Participation in shipping costs

Your contribution to the shipping costs is indicated during checkout, the price is not submitted to taxes (art. 293 B French CGI). It applies to metropolitan France or International. The carrier COLISSIMO delivers at home. Packages can be tracked on request. The customer must never sign a receipt without having opened and checked the good condition of the package.

Transport

L.M. / blue[c]weed, cannot be held responsible for any loss, theft or deterioration of the product during its transport. If the package has been handed over and the customer has signed for its good reception without mentioning any anomaly, the customer cannot hold L.M. / blue[c]weed, responsible.
Our Carriers :
La Poste – https://aide.laposte.fr/contenu/comment-contacter-le-service-clients-de-laposte-fr/
COLISSIMO – Service client : 3661 in France (+33 (0)810 821 821 international)

Delivery

Our shipping methods :
• Home Delivery (Colissimo): delivery is made within a maximum of 6 working days* in Metropolitan France, 20 working days for countries outside the European Union.

For custom-made orders, the delivery time is 15 working days after receipt of the order and payment.
L.M. / blue[c]weed is not responsible for delays due to incidents that occur after the parcel has been deposited at La Poste, such as strikes and climatic or health disasters.

Product quality

Coup d’vent creations are products made from upcycled materials. They are of fair and merchantable quality. Traces such as rust, black spots, due to the former life of the material cannot be considered as a defect. Wear and tears cannot be considered as a defect.
On our website, we try to reproduce the colors of the creations as realistically as possible. There may, however, be some slight discrepancies between the actual colors of the items and the colors of the illustrations; which in most cases are due to the color settings on the screens. This does not constitute a defect.

Withdrawal

Within fourteen (14) days from receipt of the order, the Customer may ask L.M. / blue[c]weed for the return or exchange of the product(s).
To do so, the Customer must first make a request by email to info@coupdvent.com. If the return request is validated by L.M. / blue[c]weed, the Client must return the product(s) within one week at his own expense. The return or exchange is made at the Client’s risk. The Product must be returned in its original packaging, in its original condition, new, unworn, unwashed, to the following address:

Coup d’vent / blue[c]weed
18 rue de Porsmilin
29280 Locmaria-Plouzané
France

If the item is not returned by the Customer within one week, the return is considered canceled and the Customer must keep the product.
The returned Product will be refunded within a maximum of fifteen (15) days from its receipt by L.M. / blue[c]weed, by bank transfer.
Custom-made products are not taken back, exchanged or refunded.
If the Customer fails to comply with these terms and conditions, in particular the return or exchange conditions, L.M. / blue[c]weed, will not be able to refund the Products concerned.

Copyright and design protection

All Coup d’vent creations are subject to copyright. Any reproduction or copy is strictly forbidden. Any individual or legal entity using one of the Coup d’vent creations for promotional purposes must obtain prior written consent from L.M. / blue[c]weed. Any individual or legal entity copying, reproducing, or taking inspiration from a Coup d’vent creation without the authorization of L.M. / blue[c]weed will be prosecuted.

Personal information

The information and data about you are necessary for the management of your order and for our commercial relations. They will remain within the sole framework of this use by Lydiane Mattio / blue[c]weed for the Coup d’vent brand. In accordance with the French Data Protection Act of 6 January 1978, you have the right to access, rectify and oppose any of your personal data.

Fraud and suspicion of fraud

Any fraud or suspicion of fraud authorizes L.M. / blue[c]weed to block an order without prior notice including if this order has already been the subject of a confirmation email from L.M. / blue[c]weed. L.M. / blue[c]weed reserves the right to request a photocopy of the customer’s identity card and/or bank card (front-back) for any payment by credit card.

Sales, private sales, destocking

Any item sold (or purchased at private sales or destocking) can be taken back or refunded within fourteen days of delivery. The exchange is not guaranteed (it depends on the availability and remaining products). Return costs are at the customer’s expense.

*excluding weekends and holidays. These periods can fluctuate according to the activity of the company (they can be shorter during the periods of Christmas, Mother’s Day, Father’s Day, Valentine’s Day; and longer during the month of August).