Introduction

Lydiane Mattio (L.M.), company name blue[c]weed, owner of the websites coupdvent.com and coupdvent.fr, whose head office is located in Locmaria-Plouzané (29289), 18 rue de Porsmilin, has an online sales website. This site enables us to receive orders from our customers and the data collected on this occasion is recorded and processed in a customer file. Blue[c]weed attaches great importance to the respect of privacy and uses the data responsibly and confidentially, and for a specific purpose.

Data Use

The data collected allow to:

  • Manage orders, payment and delivery.
  • Carry out marketing operations (loyalty, promotions) and send e-mail advertisements to our customers who have not objected or who have accepted it:
    • On products similar to those they ordered.
    • On other products offered by the company.
  • Web analytics data is collected in an anonymous form (by recording anonymous IP addresses) by Google Analytics and allows us to measure the audience of our website, visits and possible errors in order to constantly improve the user experience. This data is used by L.M. / blue[c]weed, the data controller, and will never be passed on to third parties or used for purposes other than those detailed above.

Processing legal basis

  • Order management: the legal basis for data processing establishes a contract according to Article 6.1.b of the European Data Protection Regulation.
  • Sending commercial solicitations by e-mail on products similar to those ordered by customers: the legal basis of data processing is the legitimate interest of the company (Cf. Article 6.1.f of the European Data Protection Regulation), namely to promote our products to our customers.
  • Sending commercial solicitations by e-mail about other products offered by the company blue[c]weed: the legal basis for processing is consent (see Article 6.1.a of the European Data Protection Regulation), as required by Article L. 34-5 of the French Post and Electronic Communications Code.

Data Categories

Two types of data may be collected on the websites www.coupdvent.com and www.coupdvent.fr:

  • Directly transmitted data:

These data are those that you send us directly, via a contact form or by direct contact by email.

    • Identity: title, surname, first name, address, delivery address, telephone number, e-mail address, date of birth, internal processing code enabling customer identification, data relating to registration on opposition lists.
    • Order data: transaction number, purchase details, purchase amount, invoice payment data (payments, overdue invoices, discounts), product returns, etc.
    • Data required to carry out loyalty and prospecting actions: purchase history.
  • Automatically collected data:

During your visits, once your consent has been given, we may collect “web analytics” type information relating to your browsing, the duration of your session, your browser type and version. The technology used is the cookie.

Cookies

We would like to place a cookie on your computer. A cookie does not allow us to identify you; however, it records information relating to your computer’s browsing on our site (the pages you have consulted, the date and time of the consultation, etc.) that we will be able to read during your subsequent visits. This information is stored on your computer for no longer than one year.
We inform you that you can oppose the recording of “cookies”.

For more information check our Cookie Policy

We use the following cookies:

  • Functional WordPress and Woocommerce cookies essential to the operation of the website
  • Cookies to analyze traffic on the site managed by third parties (Google analytics, ShareThis.com, Facebook, Twitter, Instagram)

Data Recipients

  • L.M. / blue[c]weed’s customer and billing services are recipients of all categories of data.
  • Its subcontractors, responsible for the delivery of its orders, are recipients of the identity, address and telephone number of our customers.

Web analytics data is collected anonymously (by recording anonymous IP addresses) by Google Analytics, and allows us to measure the audience of our website, visits and possible errors in order to constantly improve the user experience. This data is used by L.M. / blue[c]weed, the data controller, and will never be passed on to third parties or used for purposes other than those detailed above.

To send our order confirmations and emails, we use Google’s Gmail servers.

Data retention period

  • Data required for order management and invoicing: for the entire duration of the business relationship and ten (10) years for accounting obligations.
  • Data required to carry out loyalty actions and canvassing: for the entire duration of the commercial relationship and three (3) years from the last purchase.
  • Data relating to means of payment: these data is not kept by L.M. / blue[c]weed; it is collected during the transaction and is immediately deleted as soon as the purchase is paid for.
  • Data regarding lists of objections to receive from prospecting: three (3) years.

Your Rights

If you no longer wish to receive advertising from L.M. / blue[c]weed (exercise of the right of opposition or withdrawal of consent already given), please contact us (info[a]coupdvent.com).

You can access, correct or delete your data. You also have a right to portability and a right to limit the processing of your data (Consult the cnil.fr website for more information on your rights).

To exercise these rights or if you have any questions about the processing of your data in this facility, you can contact our Data Protection Officer (DPO).

Coup d’vent / blue[c]weed

18 rue de Porsmilin

29280 Locmaria-Plouzané

 

If you feel, after contacting L.M. / blue[c]weed, that your “Information Technology and Civil Liberties” rights are not respected, you may submit an online complaint to the CNIL.